Refund policy

Effective Date: June 22, 2026

30-Day Returns

Customers may request a return within 30 calendar days of receiving their order.
To be eligible for a return, the item must:

• Be unused
• Be in its original condition
• Be returned in its original packaging
• Include proof of purchase

Return Window

Customers may cancel their order within 14 days of receiving their goods.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Contact Information

Trade Name: Generacelec
Phone Number: +1 4692479376
Email: support@generacelec.shop
Address: 231 10 St, Park Hills, MO 63601, United States